Terms and Conditions

Last Updated: 2025-10-05

Welcome to Cavendish Polhena. By accessing or using our website, booking services, or staying at our property, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before proceeding with any reservations or use of our services.

1. Reservations and Bookings

• All bookings are subject to availability and confirmation.
• Rates may vary depending on the season, room type, and additional services.
• To secure a reservation, valid payment information or deposit may be required.
• Cancellations and modifications must be made according to our cancellation policy.

2. Check-in and Check-out

• Check-in time: 2:00 PM | Check-out time: 11:00 AM.
• Early check-in or late check-out may incur additional charges.
• Guests must present valid identification at check-in.

3. Payments and Fees

Full payment may be required upon booking or check-in. Accepted payment methods include credit/debit cards and bank transfers. Additional charges may apply for extra guests, meals, transportation, or other requested services.

4. Guest Responsibilities

• Guests are expected to respect property rules and fellow guests.
• Any damage to property or loss caused by a guest must be compensated.
• Illegal activities or disruptive behavior are strictly prohibited.

5. Liability

While we take every measure to ensure your comfort and safety, Cavendish Polhena is not responsible for any personal injury, loss, or damage to belongings during your stay. Guests are encouraged to safeguard valuables.

6. Use of Website

All content, images, and materials on our website are the property of Cavendish Polhena and may not be reproduced or distributed without prior written permission. Users must not misuse the site or engage in fraudulent activity.

7. Privacy

We value your privacy. Please refer to our Privacy Policyfor details on how your personal information is collected, used, and protected.

8. Changes to Terms

Cavendish Polhena reserves the right to update or modify these Terms and Conditions at any time. Continued use of our services following any changes constitutes acceptance of the updated terms.

9. Contact Us